Do you work with restoration businesses in Miami?

Yes. TactStack is remote-first and we run systems for restoration businesses across Florida and the rest of the country, including Hialeah, Coral Gables, Fort Lauderdale, and the wider Miami metro. Everything is built, tuned, and maintained for you month to month.

What makes restoration software different for a Miami business?

South Florida is dense, fast, and bilingual, and customers expect an answer immediately on whatever channel they used. Which means the priorities are speed and coverage: every request captured, an immediate reply, and work sequenced by area instead of by the order the phone rang.

How long until a Miami business is fully live?

Most businesses are fully live within 30 to 60 days. We migrate your contacts, build the pipelines and follow-up around how you actually book and bill, and stay on as the team that maintains it.

Which areas around Miami does this cover?

The whole Miami metro and the surrounding Florida market, including Hialeah, Coral Gables, Fort Lauderdale. Service areas, drive time, and travel charges are set up per zone, so quoting and scheduling respect how far apart this metro really is instead of treating every job as local.

Can we stop missing calls while crews are out on Miami jobs?

They get answered. An AI agent picks up nights, weekends, and overflow, answers questions, and books, reschedules, or cancels on your real calendar. Urgent work is routed to whoever is on call with the address and history already attached, so nothing waits for the office to open.

How do we get more reviews from Miami customers?

Automatically, on the cadence you choose. When a job closes out, the review request goes to the customer while the work is still fresh, and responses route back to your team. Steady local reviews are what move a restoration business up the map results in Miami.

What does it cost for a Miami restoration business?

The platform is $1497 per month for the whole team with usage-based messaging rates, and Managed Tech starts at $4,000+ / month. Pricing does not change by metro — what changes is how the system is configured around Miami service areas and the way you book and bill.

Restoration & Mitigation

Miami, FL

Restoration

Restoration software in Miami, FL

Answer text, web, and phone around the clock the way South Florida expects.

First call to first truck in minutes, with the documentation the adjuster needs.

South Florida is dense, fast, and bilingual, and customers expect an answer immediately on whatever channel they used. Businesses that only work by phone during office hours lose steadily to the ones capturing text and web requests around the clock.

The short answer

For restoration operators working Miami and out to Hialeah and Coral Gables, TactStack replaces the stack: intake, follow-up, quoting, dispatch, invoicing, reviews, and reporting on one record per customer. We build it, tune it to how this metro actually books, and maintain it month to month.

The Miami market, specifically

What we account for when we build a restoration system for this metro rather than a generic one.

Market size: Miami, FL is roughly the 9th-largest metro area in the United States.
Service radius: Crews based in Miami routinely work Hialeah, Coral Gables, Fort Lauderdale and Hollywood as part of a normal week.
Region: Florida. Licensing, permitting, and travel charges are configured per jurisdiction rather than assumed.

In a metro the size of Miami — roughly 9th nationally — a restoration business loses far more to process than to price. Losses called in overnight that nobody answers until morning, and it shows up as a slow quote long before it shows up in the books.

The practical setup for Miami: zones drawn around Hialeah, Coral Gables and Fort Lauderdale so drive time is priced honestly, always-on intake so nothing inbound is lost, and automatic review requests that build the local map presence a restoration business lives on.

Serving the Miami metro

MiamiHialeahCoral GablesFort LauderdaleHollywoodDoralKendall

We work remotely with US businesses across Florida and the rest of the country. Nothing about the build requires us on site.

What's costing Miami owners today

Losses called in overnight that nobody answers until morning
Photos and moisture readings scattered across three techs' phones
Adjuster requests answered days late, delaying payment
Referral partners and agents who never hear from you between jobs

What changes

More overnight losses captured instead of missed
Faster claim approval from documentation that's already complete
A referral network that hears from you on purpose, not by accident

One Miami job, start to finish

01
Loss reported
Answered around the clock with cause, category, and address captured on one job record.
02
Crew dispatched
Assigned and en route with the homeowner and referring agent both notified.
03
Documentation builds
Photos, readings, and daily notes attach to the job from the field as work happens.
04
Claim package sends
The adjuster gets a complete, timestamped file instead of a chase.
05
Close and refer
Final invoice, review request, and a follow-up sequence to the agent who sent the job.